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At MP, we want you to be completely satisfied with your purchase. If you’re not happy with your order, you can return it under the following conditions:
Return Window:
You have 15 days from the date of delivery to initiate a return.
Free Returns:
We offer free returns on all eligible items. Return shipping costs are covered by MP.
Condition:
Items must be unused, in their original packaging, and in the same condition as when received.
Return Process:
To initiate a return, contact our support team at [email protected] or call 01622236610.
We will provide you with a return shipping label and instructions.
Ship your return to: Unit 1, New Hythe Lane, Aylesford, Kent, ME20 7FE.
Refunds:
Once your return is received and inspected, we will process your refund or exchange within 3-5 business days.
Refunds will be issued to the original payment method.
Contact Us: If you have any questions about our return policy, please reach out:
Address: Unit 1, New Hythe Lane, Aylesford, Kent, ME20 7FE
Phone: 01622236610
Email: [email protected]
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