MP Return Policy

At MP, we want you to be completely satisfied with your purchase. If you’re not happy with your order, you can return it under the following conditions:

Return Window:

  • You have 15 days from the date of delivery to initiate a return.

Free Returns:

  • We offer free returns on all eligible items. Return shipping costs are covered by MP.

Condition:

  • Items must be unused, in their original packaging, and in the same condition as when received.

Return Process:

  • To initiate a return, contact our support team at [email protected] or call 01622236610.

  • We will provide you with a return shipping label and instructions.

  • Ship your return to: Unit 1, New Hythe Lane, Aylesford, Kent, ME20 7FE.

Refunds:

  • Once your return is received and inspected, we will process your refund or exchange within 3-5 business days.

  • Refunds will be issued to the original payment method.

Contact Us: If you have any questions about our return policy, please reach out:

  • Address: Unit 1, New Hythe Lane, Aylesford, Kent, ME20 7FE

  • Phone: 01622236610

  • Email: [email protected]